5 Keys to Building Relational Trust

Leadership is about building relationships, and the key to a good relationship is trust. This is true in any relationship – family, friendship, organizational leadership, etc.

In the middle of this interview, Lieutenant General Michael Flynn quickly summarizes fives keys to building relational trust. You can see the keys below, along with a brief comment about what each one looks like.

Keys to building relational trust:
  1. Integrity: do the right thing, even when it costs you.
  2. Compassion: make sure people know you care.
  3. Competence: get the right job done in the right way.
  4. Consistency: strive to live predictably according to your values.
  5. Empathy: take time to listen and understand both sides.
“If you would win a man to your cause, first convince him that you are his sincere friend.”
-Abraham Lincoln
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